Immiways Migration Advisory – Privacy Policy
Effective Date: January 4, 2025
This Privacy Policy (“Policy”) constitutes a legal agreement between you (“User,” “you,” or “your”) and Immiways Migration Advisory (“Immiways,” “we,” “us,” or “our”). By accessing or using our website located at immiwaysmigration.in (the “Website”) or availing of the services we offer (the “Services”), you agree to be bound by the terms and conditions of this Policy. If you do not agree, you must refrain from using the Website and Services.
- Information We Collect
We collect several types of information from and about users of our Website and Services:
1.1 Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, passport information, date of birth, citizenship status, educational background, employment history, travel history, and any other information you choose to provide to us in connection with your immigration goals. We may also collect sensitive personal information, such as your race or ethnicity, if it is relevant to your immigration case. However, we will only collect this information with your explicit consent.
1.2 Payment Information: We may collect payment-related information, including billing address, credit/debit card details, and transaction history, as part of processing payments for our Services. Payment information is handled in compliance with applicable laws and industry standards to ensure secure transactions.
1.3 Usage Data: This includes information about your activity on the Website, such as the pages you visit, the time you spend on those pages, the links you click, and the searches you conduct. We may also collect information about your device and how you interact with the Website, such as your IP address, browser type, operating system, and device model.
1.4 Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your activity on the Website. Cookies store information about your visit, such as your preferences and browsing history. We use cookies to improve your experience, remember your preferences, and track usage trends. You can disable cookies in your browser settings; however, this may limit your ability to use certain features.
- How We Use Your Information
We use the information we collect for the following purposes:
2.1 To provide and improve the Website and Services.
2.2 To process your immigration inquiries and requests.
2.3 To assess your eligibility for different immigration programs.
2.4 To develop a personalized immigration strategy for you.
2.5 To communicate with you about your immigration goals, our Services, and relevant updates.
2.6 To send you marketing communications (with your consent).
2.7 To analyze usage trends and improve the Website and Services.
2.8 To comply with legal and regulatory requirements.
2.9 To protect against fraud or other illegal activities.
2.10 To facilitate secure payment transactions through third-party payment gateways.
2.11 To provide information regarding payment terms and refunds for selected Services as outlined in Section 6.
- Disclosure of Your Information
We may disclose your information to third parties in the following circumstances:
3.1 Service Providers: We may share your information with third-party service providers who assist us in operating the Website and providing the Services. These service providers are bound by confidentiality obligations and may only use your information as directed by us.
3.2 Government Agencies: We may disclose your information to government agencies as required by law or in connection with your immigration application. This may include information about your background, finances, and medical history.
3.3 Legal Matters: We may disclose your information if required by law or to protect the rights, property, or safety of Immiways, our users, or others.
3.4 Professional Advisors: We may disclose your information to professional advisors, such as lawyers or accountants, who assist us in providing the Services.
3.5 Business Transfers: In the event of a merger, acquisition, or other business transaction, we may disclose your information to the new business owners.
3.6 Third-Party Payment Processors: We may share your information with third-party payment processors, such as PhonePe, Razorpay or other providers to facilitate secure payment transactions.
- Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive information and limiting access to authorized personnel. However, no website or internet transmission is entirely secure, and we cannot guarantee absolute security.
- Your Rights
You have the following rights regarding your personal information:
5.1 Access: You can request access to the personal information we hold about you.
5.2 Correction: You can request correction of inaccurate or incomplete personal information.
5.3 Deletion: You can request deletion of your personal information, subject to legal obligations.
5.4 Restriction of Processing: You can object to or request restriction of processing your information.
5.5 Data Portability: You can request transfer of your personal information to another party.
- Payment Terms and Refund Policy
6.1 Payment Terms: Payments for Services must be made in full before the commencement of the Services unless otherwise agreed in writing. Payment methods include credit/debit cards, bank transfers, or other approved methods.
6.2 Refund Policy: Refunds are available only for selected Services and are subject to our discretion. To determine eligibility for a refund, please contact our support team at the details provided below. Refunds, if approved, will be processed within 30 business days.
6.3 Third-Party Payment Gateway: Transactions made via third-party payment processors are subject to their terms and conditions. We are not liable for any issues arising from the use of such processors.
- Retention Policy
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once the retention period has expired, we securely delete or anonymize your information.
- Updates to This Policy
We may update this Policy periodically. We will notify you of any significant changes by posting a notice on our Website or contacting you directly. Your continued use of the Website or Services after any updates constitutes your acceptance of the revised terms.
- Contact Us
If you have any questions or concerns about this Policy or our data practices, please contact us at:
- Email: Info@immiwaysmigration.in
- Phone: +91-7989657787
- Address: Amrutha Estate, Above Almond House, Himayat Nagar Rd, beside Minerva Coffee Shop, Hyderabad, Telangana 500029